The Bio Flame’s innovative and delightful ethanol fireplaces have made them a sought-just after alternative by homeowners, resorts, resorts, and residential builders within the globe. We also provide adaptable choices with beside no structure limits, creating our fireplaces a great in shape for any Place.
If you need delivery estimation, be sure to Get hold of our customer care group to debate time and value. We don't ship internationally, but we can easily deliver into a freight forwarder of the preference.
You will get an electronic mail which has a monitoring range inside 1 business working day right after your merchandise has been delivered. When you have not acquired tracking information and facts within seven-10 small business times of placing your purchase, remember to reach out to our customer service group.
Unused and Undamaged: The merchandise should be unused, undamaged, and in a similar issue that you just received it.
Given that bioethanol burners don't create any harmful substances or toxins, a flue or vent is unwanted. Even so, they do consume oxygen out of your living or professional Area, so you might have to open a window for many clean air Summerset Quest Series Built-in Gas Grill periodically.
If a product displays noticeable signs of use and use or is lacking items, towards the extent that Fireplace Bros will no longer be capable to re-market the merchandise as a "new" item, the returned product will likely be categorized being a refurbished device in addition to a 40% restocking fee will likely be utilized.
The warranty isn't going to cover hurt that happened during shipping and delivery or problems a result of incorrect handling or incorrect set up. This incorporates, but is not limited to:
Factory defects or malfunctions associated with typical operation in the initial 3 decades with the date of purchase.
Shipping is complimentary in the continental US. For shipping Summerset Quest Series Built-in Gas Grill and delivery to Hawaii or Alaska, be sure to reach out to us and We're going to validate transport prices.
Consumers in The usa of The us have the proper to cancel their obtain and return the merchandise in just 7 (seven) times of receipt without offering any explanation, subject matter into the circumstances outlined beneath.
Speak to us for virtually any damages and be sure to preserve all packaging materials and harmed items prior to filing a claim.
Just the gas is hard to find unless you buy from Amazon Which’s costly. Arrived in a short time and was delighted with that. It’s quite great and provides much more warmth than I believed it will.
Manufacturing unit defects or malfunctions associated with regular Procedure inside the first 3 several years within the date of order.
Most goods are available for fast shipment (in just five enterprise days), We'll system the fees and have to operate making ready your purchase for cargo.